The reason why you are not being able to send Roadrunner mail from the hotel room with the public wireless network is due to security concern. The hotel keeps on preventing the mail from sending to any mail address due to this reason.
Port 25: This port is used for consistent communication with the email and its dedicated servers. Port 25 uses SMTP server settings for sending the message from your Roadrunner email. If you send any mail, it will first go to port 25 then reach the destination.
What is the relation between port 25 and hotel Room?
When your device gets connected to the hotel Wi-Fi network, all the emails will then first divert to a hotel network, then send to the desired mail address. You will find that hotel network will not send the mail directly to the server but will first communicate through own network.
Here, it is important to mention that you will not get any problem in receiving the mail on your Roadrunner account when connected to hotel wireless network but find a problem in sending or replying to the mail. You will find an error message on the screen. The mail servers won’t allow you to communicate easily.
Reasons for interference
Now, you might be thinking why this problem occurs only while sending a mail or the network intercepts with the mail server. The reason is to protect the mail server from getting blocked.
The hotel networks are prone to attacks by hackers and unauthorized spammers. If in case the network is compromised, the settings or configurations of your account, as well as the network, can be changed and you will no longer be able to login to the account. All 5-star or premium hotels that’s why to use Anti-spam technologies to block an unauthorized person from spying on the network.
How to get rid of this problem?
To fix this problem, you need to follow the below mentioned steps:
- Use webmail: If your ISP is using its own interface, then there is nothing to worry. You can use this mode of communication without any problem or fear.
- Use of alternative port: If an alternative port is available for SMTP servers, then you can use it. You can use 465 port number instead of 587. The port should be SSL enabled and you need to protect the servers from hackers. The configuration settings should not be changed until or unless you are told to do so.
- Use of VPN: If possible or available, you can use VPN service on your computer. The VPN will change the virtual IP of your device as well as the location for some time.
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