Roadrunner outlook is not working on TWC and Apple iphone6. People on various forums and suggestion pages have lodged their complaint about the same. They don’t find a concrete solution to the problem that is why they are quite disappointed. Let’s discuss this problem in details along with the solution.
Some people are facing problem in accessing RR Mail on TWC ISP. This problem is mainly encountering on iPhone 6 mail app. Let’s get it into details and find the right solution for it. When people first started using Apple iPhone, they receive the email directly from the server but when they try to access the same mail from the desktop, they find a problem in accessing through MS Outlook.
This problem has been faced by iPhone 6 users only but not by iphone5 which is forcing the users to think about their handset. They believe that the handset is faulty. They have even tried to fix this problem by changing the account type to POP3 from the account login screen. This might be the only solution to the problem but this is not the actual way of getting rid of this problem.
Moreover, there are some people who find a problem in accessing the mail from their PC when they enter the correct URL and even the right Username and password. People have tried to troubleshoot the problem by talking to Time Warner Cable and Apple customer care executives but didn’t come to conclusion. They are totally frustrated after this and want to switch to different email service. They just want to know if the same problem is encountering on other smartphones or it is on iPhone 6 only.
Solution: All those email users who are using RR mail on IMAP account type are not getting any problem since long and they find everything working normally. The problem can be fixed by tapping on ‘Settings’> ‘Mail, contacts and calendars’ option. Go to corresponding mail and select the server details. You need to save the copy of the message on the server. If this doesn’t happen, then you need to login to the account through the computer and check if the required option is available or not. As we have mentioned that people are able to send and receive their RR mail through outlook on iPhone 5 and 7, so this will certainly work for iPhone 6 users. Some people are of the view that Roadrunner mail doesn’t work well with the outlook software available on apple store so, this up to some extent might be causing the problem. You can try accessing the email app from the native version.
We can’t say that this will definitely work for you. If you find the problem still exists or the problem is still infuriating you, then you can stay in touch with Roadrunner mail support team. The team is available 24×7, you can contact and talk to them without any hesitation. If you want to get a call from representative according to your convenient time, then you can select time slot accordingly.