Roadrunner email works efficiently with any email client, but as of late, RR email is having problems with forwarding emails to other email accounts. The problem is particularly coming in those RR email accounts that are configured with MS Outlook Express.
Roadrunner email has got all the features that a top webmail service requires in the first place. A fast and reliable email platform, RR email in a mainstay in the field of top email services. But, people are facing issues while forwarding emails to one of their other email platforms, let’s say ‘Gmail’.
The exact issue is as follows:
Many users who wanted to opt out of RR email wants all their emails that appear in RR email account to be forwarded to Gmail. This seems to be a simple process, but when RR email is configured with MS Outlook Express, the process becomes a bit difficult. So, what people basically need is some assistance regarding setting up email forwarding.
To set up email forwarding, you need to get into your RR email account that is configured on MS Outlook Express and perform the essential steps to set up email forwarding on Gmail account. The problem that people are facing is in the email forwarding process, as RR email is forwarding the only 2/3rd of the emails it receives. As a result of this, people are forced to switch between their emails, thus losing a lot of time in the process.
Moreover, when MS Outlook Express also retains or intercepts a specific email, it gets full control over that email. This is affecting the problem as well because the person opening his/her MS Outlook Express account and downloading the email never see that email in RR email platform. At the same time, The email never gets forwarded to Gmail as well. There could be one more reason as to why the issue has occurred in the first place.
It is a well-known fact that TWC Email Login offers only 100 MB of email space, so if someone is having more than 5000 emails in his/her email account, then those emails are 5000+ from MS Outlook perspective, but as far as RR email is concerned, that email count is zero. Users want to get rid of this issue, but they don’t know how. So, let us discuss a few solutions to this problem to help you get out of this problem.
Solution 1: You need to check whether MS Outlook has been configured to use IMAP or POP3. If you see IMAP showing on the screen, then you need to change it to POP3 because then, it is going to download emails and also delete the same from the server.
Solution 2: You should check if the email is available on Gmail or not. If they’re not, then RR email is creating issues.
Solution 3: You need to stop checking emails with MS Outlook Express. Instead, you should configure Gmail account in order to read emails from RR POP service and pull those directly into your Gmail account. There is no configuration required to do on RR email side, so you just need to set up Outlook Express in order to use Gmail using IMAP. You can drag all the contents available in your MS Outlook Express inbox into Gmail followed by ceasing the operation of MS Outlook Express.
Try these solutions and then, see if these work or not. I’m sure these are surely going to work.