When accessing an email, one of the worst things to see is ‘session timed out’. Just imagine, you have entered the login details carefully and are in the middle of doing something important and then, you suddenly find yourself out of your email account. How would you feel at that time? I’m sure, you will be fumed. This is what Roadrunner email users are experiencing right now. If you too are facing the same problem, then you need to find a way to fix it.
With the user base of RR email is rising with every passing day, it becomes the responsibility of Time Warner Cable to provide better services to its users. The current situation is somewhat opposite to that, as many RR email users are experiencing ‘Session Timed Out’ problem. The problem has arisen unexpectedly, and people now have no idea how to fix it. The first impression that comes to mind after seeing ‘Session Timed Out’ is the problem with the internet connection. But, what if the internet connection is fine and other sites are opening in a smooth manner? Well, in that case, the problem of ‘session timed out’ has occurred due to something else.
This problem appears when users click on the ‘Login’ button. When they log into their email account, they could just read one email because, after that, they come across this annoying message, ‘Session Timed Out’. The problem is not disappearing despite trying several solutions. It is important that TWC should do everything within its power to resolve this problem if it wants to retain the customers.
Before we go into discussing the solution for the problem, it is important to understand that webmail services are accessed on a web browser, and most web browsers use Port 80 or Port 8080 to connect. RR email users make use of port 110 and 25 in order to send and receive emails. But, when people use email clients, then those two ports remain open just to send and receive emails. So, until the time you are using your webmail on the web browser, the connection will remain open. This results in a rise in the issues relating to DoS security, and spam within the email servers. This happens despite the fact that the server deletes the active connection after a few minutes.
You need to try this method and then, see if it works for you or not. Session timed out is not the problem of the email, but of the web browser. There is some issue with the connection between the webmail and web browser. If the issue doesn’t get resolved by following the aforementioned steps, then you will have to get in touch with Roadrunner email help and support providers because only they can assist you with this issue.