When you step into the premium or luxury hotel, you will definitely get free Wi-Fi access in order to carry out work in an uninterrupted manner. This is vital from a business point of view. However, some users of Roadrunner email have reported that they have not been able to send or reply to the emails from the hotel room where they have stayed. Today, we are going to let you know the solutions to this problem and also try to make you understand the possible reasons for this problem.
The primary reason why Roadrunner Mail users are not able to send the mail from the hotel room is a security issue due to the unprotected network. The unauthorized spammers may steal your personal information when you login from the unsecured network.
Port 25: This port is used for seamless communication between your email and the server. It uses SMTP for sending the messages from your email address. If you send any mail from your RR account to other Email address, then it will first reach port 25, then it gets forwarded to mail address.
How this port is correlated to the hotel?
When you forward any mail from your device to the email address from the hotel network, then it will first intercept the message and send the request for the same. The hotel network instead of sending the mail directly to the mail server will first send it to its own server in order to protect it from the unauthorized spammers.
Here, we want to mention an important point that when you receive any mail in your Roadrunner account while having connected to the hotel Wi-Fi network, then you will not get any problem but when you try to send any mail, you will get an error message. The email servers at hotel network will not allow you to send emails without interference. So, you can say that the access to the TWC Account will be limited.
Reasons for interference
Now, you might be wondering why hotel Wi-Fi network intercepts with your mail server and why it is restricting you to send mail to any email address. The main reason why hotel network does this is to protect it from getting blacklisted.
The hotel network can sometimes spoiled or hacked by an unknown person who can change the settings or even default configurations of your email. The Anti-spam technologies can block the hotel network if it suspects any unwanted person spying on the network.
How to get rid of this problem?
To get rid of this problem, you need to follow the steps mentioned here as under:
- Use webmail: If you are using an ISP has its own interface, then you can use it without any problem. This is believed to be the best mode of communications for all kinds of emails.
- Use Alternate port: If other ports are available for switching, then you must change it. Use 465 instead of 587. The port must be SSL enabled as it will protect the network from unauthorized persons. The configuration settings of the said port number are static and don’t require any alteration. You can use it as it is.
Use of VPN: If possible, use VPN service for sending the mail. The VPN service will hide your actual location and change it to a virtual location for some time.