Most of the email issues originating on the iPhone can be easily fixed with some tips and tricks. If you are facing a problem using the Roadrunner email on your iPhone, then this post is for you. You can fix most issues through 5 common steps that can be implemented on any iPhone model.
You can communicate with your friends and colleagues through social media apps and other platforms like an email from the iPhone. If you want to reply to the emails, you can directly do it by opening it from the app. If you’re going to forward the email, you can deliver it from the iPhone itself.
However, suppose the messages are not receiving properly in the inbox folder, or you cannot forward them. In that case, we can understand how frustrated you are and the level of dissatisfaction with the email service. Well, keeping your problem on priority, we will mention some steps that will help resolve the issue.
Check network connection:
If the network is not available on your iPhone, you will not get any new message or alert on the screen. To fix this problem, contact ISP or check the Wi-Fi signal if coming on the phone or not. The password and Wi-Fi SSID should be known for connecting the phone to the Wi-Fi.
Restart the email app:
If the app you are loading is not working correctly or some files are missing, restart the app. It will clear the memory and cache files from the phone. Force close the app by opening the ‘Recent’ apps section and slide to left or right to remove the app from the recent apps page.
After restarting the app, restart the iPhone if the problem still infuriates you. The steps to restart the iPhone are the same as that of powering off the phone.
If there is any update available on-screen or you find any notification in the ‘About’ section, get these updates installed on the phone. This will improve the device’s overall performance and remove any bugs reported in the app.
Delete the account and configure new:
if after implementing the steps mentioned above, you are still facing the same problem, then last but not least, delete the account and configure it again. Enter the new username and password of your choice. You will also get the preferences on-screen.
Source URL: Roadrunner