What is RR email?

Roadrunner email webmail is among the list of top email service providers around the world. This email service is offered to the users by the world’s renowned company, Time warner cable. TWC is also popular for offering great movies and TV shows. The amalgamation of TWC with the Roadrunner email service makes the latter one versatile and more popular. Roadrunner email is successfully catering to the demands of the email users and comes up to their expectations.

In the US, no other internet service provider stands in competition with the Roadrunner due to the reason that there are vivid number of services offered by RR. A good number of customers in the US are using the RR email service successfully. Services like emailing, e-shopping and e-gaming are among the prime services which TWC is offering to the customers.

The partnership of TWC and Roadrunner can be justified from the fact that when you access www.RR.com, the browser automatically redirect to the https://webmail.spectrum.net/mail/auth.

Is Roadrunner email still available?

Roadrunner email amalgamated into TWC in 2012, but the name of the brand remained the same. This partnership remained intact for 4 years, then a new merger came to pass in 2016. TWC now merged into Spectrum, a subsidiary of charter communications. Now, you can access your roadrunner, TWC and spectrum mail from a common platform named charter communications.

How do I log into Roadrunner Email?

If you are searching for the steps to log into the Roadrunner email service, then follow the below mentioned steps after reading them carefully.

  1. First of all, you need to launch the web browser and enter https://webmail.spectrum.net/mail/auth. Press ‘Enter’ and go to ‘My account’.
  1. You need to enter the email address and password on the ‘Sign-in’ page.
  1. Click on ‘Remember password’ option, if you don’t want to enter the login credentials every time.
  1. If you want to login to the Roadrunner webmail personal account, then you will have to create an account on ‘Spectrum.net webmail’.
  1. Enter the username and the password carefully as any wrong input may put you in trouble.
  1. If you are facing trouble login to the email account, then it means the email ID and the password entered is wrong. Entering the wrong details multiple times may block the email account for 24 hours.
  1. Reset the password by clicking on the ‘Reset password’ link. You will be taken to https://self-care.portals.spectrum.net/password-reset. With this link, you can easily reset the password. After this, you can start accessing the email without any issue.

This is all about the login steps for your Roadrunner email. If you are facing any problem, you can contact the email experts.

How do I recover my roadrunner email?

  • To recover the email, go to login page and click on ‘Forgot email address’ option.
  • A new window will open prompting you to select the method to recover the email.
  • If you have added a phone number, then enter the phone number else enter the secondary email account.
  • After receiving the username, if you can’t remember the password, then click on ‘Forgot password’ link.
  • Here, two options will appear namely; ‘I know the password but want to change it’ and ‘I don’t know the password’. Click on second option.
  • Enter the email address to confirm.
  • You will be asked to enter the answers to the security questions.
  • Click ‘Reset password’ and you will receive the reset link in the account. You can set a new password of your choice.
  • Try login to the email now.

Why is my roadrunner email not working?

Facing problem login to the RR email? Not a problem, follow the below mentioned troubleshooting steps:

  1. Check if there is active internet connection available on the device or not.
  1. Check the web address entered by you for login. The correct web address is https://www.spectrum.net/login’. If you are trying to access your email through RR.com or mail.twc.com, then these addresses won’t work anymore as both these are now merged into spectrum webmail.
  1. Enter the username and password again and check if the problem has been resolved or not.
  1. Try accessing the email from different web browser.
  1. Clear cache and data of your browser and try opening the website now.
  1. Try to run the email in incognito mode of your web browser.
  1. Turn off the add-ons and plugins if installed any on your web browser.
  1. Turn off the antivirus or other third party software from the computer for a while and access the email now.

How to setup RR email on an iOS device?

  1. To begin the process, go to device settings and click on ‘Passwords and accounts’.
  1. Select ‘Add accounts’ and search for email service provider. Click on ‘other’.
  1. Enter the complete name, email address and password of your Roadrunner account.
  1. Click ‘Next’ and enter the information in the fields given below:
  • Username: The complete email address of your Roadrunner account.
  • Password: The email password.
  • SSL: Turn it on.
  • Protocol: Select ‘IMAP’.
  • Incoming mail server: ‘Mobile.charter.net’.
  • Port number: 993
  • Outgoing mail server address: Mobile.charter.net.
  • Port number- 587.
  • Authentication required: Yes.

How to setup Roadrunner email on Android device?

To configure the Roadrunner email on Android device, go through the below mentioned steps:

  1. On your mobile, go to ‘Email’ app.
  1. Search for ‘Settings’ and click on ‘Add account’ option.
  1. Select ‘IMAP’ for account type followed by entering the Roadrunner email address.
  1. Enter the below mentioned information in various fields:
  • Username: The complete Roadrunner email ID.
  • Password: The login password.
  • Protocol: IMAP
  • SSL: Enabled.
  • Incoming mail server: Mobile.charter.net.
  • Port number: 993.
  • Outgoing mail server: mobile.charter.net
  • Port number: 587
  • Authentication required: Yes.

How do I setup my Roadrunner email in outlook?

Follow the steps mentioned here as under to setup your Roadrunner email account in outlook

  • From your computer, go to ‘MS Outlook’ from the programs menu.
  • Go to ‘File’ and click on ‘Account settings’.
  • Click ‘Email’ followed by ‘New email’.
  • Enter the username, email ID and password.
  • Click on ‘Remember password’ option to remove chaos of entering the username and password again and again.
  • Click ‘Next’. The auto-configuration will now start. If it doesn’t start due to some reason, then configure the account manually.

For manual configuration:

  • Open ‘MS Outlook’ and click on ‘File’.
  • Go to ‘Account settings’.
  • Click ‘Email’ tab and ‘New’.
  • Select ‘IMAP’ for account type.
  • Click ‘Next’ and enter the below mentioned information:
  • User information: The username and the RR email ID.
  • Incoming mail server: Mobile.charter.net
  • Outgoing mail server- Mobile.charter.net
  • Login information: The complete email address and password.
  • Server information- IMAP.
  • Require login with secure SSL: Click ‘Yes’ to enable.

Now, go to ‘Test settings’ option to check if everything is configured properly or not.

How do I access my roadrunner email?

  1. On your computer, launch a web browser and type ‘www.rr.com’ in the address bar.
  1. You are going to see three links as the webpage opens. Click on the link that you think suits your requirements the best.
  1. If you don’t see the RR com login page, but instead see the Spectrum login page, don’t be scared, it’s one and the same thing now. Try to find the ‘Login’ option.
  1. Click the ‘Login’ option followed by entering your username and password.
  1. Click the ‘Sign in’ option to use your email account.

How to reach Roadrunner email support providers?

You will be able to get rid of email issues through the steps mentioned above. However, if the issue remained unsolved, then instead of wasting the time, you can contact the official support providers. You can contact the Roadrunner email service providers at 1-833-267-6094. You can also visit the official website https://www.spectrum.net/contact-us/ to get contact details.

If no one responds to your call or query, you can go for online chat feature in which you will be answered by the virtual agent for all the common queries in a most convenient manner. Click on ‘Chat with us’ link to start chatting with the experts virtually.

Apart from this, there is ‘Frequently asked question’ section in the bottom. You can visit this page directly through https://www.spectrum.net/support/category/internet/  link.

For issues related to email sign-in, visit the below mentioned link:


If you are using a smartphone, then download ‘My spectrum’ app on your mobile and start asking questions from the support providers directly from the app. Click on https://www.spectrum.net/support/manage-account/my-spectrum-getting-started in order to get started with the app.